The online support of Breakfest Bio provides tailor-made real-time assistance for customers using tannic acid, gallic acid and azelaic acid, covering every stage of the collaboration:

Order and product support: 24-hour order tracking (checking batch shipment status), real-time resource download (MSDS, COA and user manual for each acid), and quick response to product-related issues.

Technical consultation: You can contact the online technical engineer via email or online chat to solve application problems, such as modifying the dosage of tannic acid for food preservation or resolving the stability issue of gallic acid in pharmaceutical formulas. The FAQ section also covers common technical questions related to rapid self-service.

After-sales response: You can send support questions or feedback through the portal website to ensure an initial response within 24 hours. The team will send the specific requirements to the Product Technology Center as soon as possible for further processing.